About Lisa Smith and Smith IT Consulting & Technical Support
Your Technology Partner Since 1995
Hi, I’m Lisa Smith, and I’ve been solving technology problems for small businesses since the early days of the commercial internet. With nearly 30 years of experience ranging from Fortune 500 companies to local small businesses, I understand what works and what doesn’t.
My Professional Background
I’ve been a Systems Administrator since the mid-1990s
I started working with technology when the internet was still new, learning from the ground up how to build reliable, secure systems.
Web Development for CBS Digital Media during the dotcom era
I worked with one of the largest media companies in the world during the explosive growth of the early internet, gaining invaluable experience with high-traffic, mission-critical systems.
Senior UNIX Systems Administrator with NTT Communications
I managed business to business webhosting infrastructure for major corporations, learning enterprise-level reliability and security practices that most small business IT providers never see.
Government and university systems administrator
I handled sensitive data and high-security requirements, developing expertise in compliance, data protection, and disaster recovery planning.
Independent webhosting provider since the early 2000s
I’ve built and maintained hosting infrastructure for hundreds of websites, developing deep expertise in what makes websites fast, reliable, and secure.
What This Means for Your Business
You’re not getting a newcomer learning on your dime. You’re getting someone who’s seen every type of technology problem and knows how to solve them efficiently and cost-effectively.
Enterprise Experience, Small Business Focus
Most small business IT providers have only worked with small businesses. I bring enterprise-level expertise – the kind of reliability and security practices used by Fortune 500 companies – but I apply them at small business scale and budget.
Three Decades of Technology Evolution
Having worked through the entire evolution of business technology – from dial-up internet to cloud computing – I understand not just current technology, but where it’s heading and how to plan for the future.
Real-World Problem Solving
Theory is nice. Practice is what matters. Nearly 30 years of solving real problems for real businesses means you get solutions that actually work, not textbook answers.
How I Work
Clear Communication in Plain English
Technology is complicated enough without confusing explanations. You’ll always understand what I’m doing and why.
Solutions That Work Long-Term
Quick fixes create bigger problems later. I build solutions that grow with your business and stay reliable for years.
Personal Service
You’ll always work directly with me. No phone trees, no offshore call centers, no junior technicians learning on your systems.
Focus on What Helps Your Business Grow
Technology should make your business more successful, not create more headaches. Every recommendation I make is based on what will actually help your business thrive.
Ready to Work with Someone Who Puts Your Success First?
After nearly 30 years in the technology industry, I’ve learned that the right solution matters more than ego. I solve what I can solve well, research what I need to learn, and refer you to specialists when that’s the best path forward. Your business deserves someone who puts your success first.
Serving small businesses with the same level of expertise Fortune 500 companies rely on.