Contact Information
Lisa Smith, Owner/Principal Consultant
Smith IT Consulting & Technical Support, LLC
Phone: 561-877-0787
Email: lisa@smithtechsupport.com
Alternative Email: smithtechsupport@gmail.com
Emergency Support: Available for existing clients
Response Times You Can Count On
Phone calls: Usually same day, often within a few hours
Emails: Within 24 hours (usually much faster)
Emergency issues: Immediate response for existing clients
Project consultations: Within 2-3 business days
Real response times from a real person – no automated systems or overseas call centers.
How to Reach Me
For New Projects or General Questions
- Email first if you prefer to explain your situation in detail
- Call directly if you want to discuss your needs right away
- Use the contact form below for non-urgent inquiries
For Existing Clients
- Call for urgent issues – I prioritize current client emergencies
- Email for routine requests – updates, questions, project discussions
- Text for truly urgent emergencies (existing clients only)
For Emergency Support
If you’re an existing client with a business-critical emergency (website down, email not working, network problems), call immediately. I understand that technology problems don’t always happen during business hours.
What to Expect When You Contact Me
Initial Response: I’ll get back to you quickly to understand your situation and determine next steps.
Free Assessment: For potential new projects, I offer a free consultation to understand your needs and explain how I can help.
Clear Communication: You’ll always understand what I’m recommending and why. No technical jargon unless you want it.
Ready to Get Started?
Whether you need a simple website, complete IT overhaul, or just want to talk through your technology challenges, I’m here to help. The best place to start is usually a brief conversation about what you’re trying to accomplish.
Contact Form
Or contact me directly:
Serving small businesses with enterprise-level expertise and small business personal service.